{"id":4697,"date":"2023-07-31T19:44:30","date_gmt":"2023-07-31T17:44:30","guid":{"rendered":"https:\/\/www.mentorformation.fr\/?page_id=4697"},"modified":"2025-05-05T17:20:55","modified_gmt":"2025-05-05T15:20:55","slug":"techniques-de-vente-omnicanal","status":"publish","type":"page","link":"https:\/\/www.mentorformation.fr\/index.php\/techniques-de-vente-omnicanal\/","title":{"rendered":"Techniques de vente omnicanal"},"content":{"rendered":"\n\n\n\n\n<h2 style=\"color: rgb(255, 255, 255);\">Techniques de vente omnicanal<br><\/h2>\n\n\n\n\n\n\n\n\n<p><span style=\"color: rgb(161, 0, 0); font-family: Helvetica; font-size: x-large; font-weight: 700;\">OBJECTIFS P\u00c9DAGOGIQUES<\/span><\/p><span style=\"line-height:1.2;\"><p><br><\/p><span style=\"\"><span style=\"\"><font color=\"#100779\" size=\"4\"><p>&#8211; Utiliser des outils num\u00e9riques pour augmenter ses ventes en magasin comme \u00e0 distance<\/p><p>&#8211; Utiliser des outils d\u2019analyse connect\u00e9s pour identifier sa cible et analyser son march\u00e9<\/p><p>&#8211; Rendre le client acteur de la vente et de la promotion des produits et des services<\/p><\/font><\/span><\/span><\/span><span style=\"line-height:1.2;\"><p><\/p><p><font color=\"#100779\" size=\"4\"><\/font><\/p><p><\/p><\/span><div><\/div>\n\n\n\n\n\n\n\n<p style=\"text-align: center;\"><span style=\"color:#ffffff;\"><span style=\"font-size: large;\"><strong>NIVEAU DE GRANULARISATION<\/strong><\/span><\/span><span style=\"font-size: large;\"><strong><\/strong><\/span><\/p>\n\n\n<p style=\"text-align: center;\"><font color=\"#100779\" size=\"4\">14 modules sous forme de 172 le\u00e7ons<\/font><br><\/p>\n\n\n\n\n<p style=\"text-align: center;\"><strong style=\"font-size: large; color: rgb(255, 255, 255);\">TEMPS MOYEN DE FORMATION<\/strong><\/p>\n\n\n<p style=\"text-align: center;\"><font color=\"#100779\" size=\"4\">22 heures<\/font><br><\/p>\n\n\n\n\n<p style=\"text-align: center; color: rgb(255, 255, 255);\"><span style=\"font-size:large;\"><strong>SYST\u00c8ME D\u2019\u00c9VALUATION<\/strong><\/span><\/p>\n\n\n<p style=\"text-align: center;\"><span style=\"color: rgb(16, 7, 121); font-size: large; text-align: center;\">Oui<\/span><br><\/p>\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n<p style=\"font-family: Helvetica;\"><strong style=\"font-size: x-large; color: rgb(161, 0, 0);\">D\u00c9TAIL DE LA FORMATION<\/strong><\/p>\n\n\n\n\n\n\n\n\n\n\n<span style=\"color: rgb(161, 0, 0); font-family: Helvetica; font-size: large;\"><p class=\"p4\" style=\"font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-stretch: normal; font-size: medium; line-height: normal; text-transform: none; -webkit-text-stroke-color: rgb(0, 0, 0);\"><\/p><\/span><span style=\"color: rgb(161, 0, 0); font-family: Helvetica; font-size: medium;\"><p class=\"p4\" style=\"font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-stretch: normal; line-height: normal; text-transform: none; -webkit-text-stroke-color: rgb(0, 0, 0);\"><\/p><\/span><span style=\"color: rgb(92, 0, 0); font-family: Helvetica; font-size: medium;\"><span style=\"\"><p class=\"p4\" style=\"font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-stretch: normal; line-height: normal; text-transform: none; -webkit-text-stroke-color: rgb(0, 0, 0);\"><\/p><\/span><\/span><p class=\"p4\" style=\"font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-stretch: normal; line-height: normal;\"><\/p><p><\/p><p><\/p><p><\/p><p><\/p><ul><li><span style=\"-webkit-text-stroke-color: rgb(0, 0, 0); color: rgb(161, 0, 0); font-size: medium;\">Introduction<\/span><\/li><\/ul><ul><\/ul><ul><\/ul><ul><\/ul><ul><\/ul><ul><\/ul><ul><\/ul><ul><\/ul><ul><\/ul><ul><\/ul><p><\/p>\n\n\n\n\n\n\n\n\n<span style=\"color: rgb(161, 0, 0); font-family: Helvetica; font-size: large;\"><p class=\"p4\" style=\"font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-stretch: normal; font-size: medium; line-height: normal; text-transform: none; -webkit-text-stroke-color: rgb(0, 0, 0);\"><\/p><\/span><span style=\"color: rgb(161, 0, 0); font-family: Helvetica; font-size: medium;\"><p class=\"p4\" style=\"font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-stretch: normal; line-height: normal; text-transform: none; -webkit-text-stroke-color: rgb(0, 0, 0);\"><\/p><\/span><span style=\"color: rgb(92, 0, 0); font-family: Helvetica; font-size: medium;\"><span style=\"\"><p class=\"p4\" style=\"font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-stretch: normal; line-height: normal; text-transform: none; -webkit-text-stroke-color: rgb(0, 0, 0);\"><\/p><\/span><\/span><p class=\"p4\" style=\"font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-stretch: normal; line-height: normal;\"><\/p><p><\/p><p><\/p><p><\/p><p><\/p><p><\/p><ul><li><span style=\"-webkit-text-stroke-color: rgb(0, 0, 0); color: rgb(161, 0, 0); font-size: medium;\">Test de positionnement<\/span><\/li><\/ul><p><\/p><ul><\/ul><ul><\/ul><ul><\/ul><ul><\/ul><ul><\/ul><ul><\/ul><ul><\/ul><ul><\/ul><ul><\/ul><p><\/p>\n\n\n\n\n\n\n\n\n<span style=\"color: rgb(161, 0, 0); font-family: Helvetica; font-size: large;\"><p class=\"p4\" style=\"font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-stretch: normal; font-size: medium; line-height: normal; text-transform: none; -webkit-text-stroke-color: rgb(0, 0, 0);\"><\/p><\/span><span style=\"color: rgb(161, 0, 0); font-family: Helvetica; font-size: medium;\"><p class=\"p4\" style=\"font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-stretch: normal; line-height: normal; text-transform: none; -webkit-text-stroke-color: rgb(0, 0, 0);\"><\/p><\/span><span style=\"color: rgb(92, 0, 0); font-family: Helvetica; font-size: medium;\"><span style=\"\"><p class=\"p4\" style=\"font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-stretch: normal; line-height: normal; text-transform: none; -webkit-text-stroke-color: rgb(0, 0, 0);\"><\/p><\/span><\/span><p class=\"p4\" style=\"font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-stretch: normal; line-height: normal;\"><\/p><p><\/p><p><\/p><p><\/p><p><\/p><ul><li><span style=\"-webkit-text-stroke-color: rgb(0, 0, 0); color: rgb(161, 0, 0); font-size: medium;\">Quels sont les diff\u00e9rents types de cycles de vente ?<\/span><br><\/li><li><span style=\"-webkit-text-stroke-color: rgb(0, 0, 0); color: rgb(161, 0, 0); font-size: medium;\">Vente en B2B ou B2C : modalit\u00e9s applicables par le vendeur et dispositions diverses<\/span><br><\/li><li><span style=\"-webkit-text-stroke-color: rgb(0, 0, 0); color: rgb(161, 0, 0); font-size: medium;\">Abordons les sp\u00e9cificit\u00e9s de la vente en B2B<\/span><br><\/li><li><span style=\"-webkit-text-stroke-color: rgb(0, 0, 0); color: rgb(161, 0, 0); font-size: medium;\">La vente en B2C : particularit\u00e9s<\/span><br><\/li><li><span style=\"-webkit-text-stroke-color: rgb(0, 0, 0); color: rgb(161, 0, 0); font-size: medium;\">Qu\u2019est-ce-que la r\u00e8gle des 4 C dans l\u2019univers de la vente ?<\/span><br><\/li><li><span style=\"-webkit-text-stroke-color: rgb(0, 0, 0); color: rgb(161, 0, 0); font-size: medium;\">Abordons le plan de vente et les 7 \u00e9tapes de la vente&nbsp;<\/span><span style=\"-webkit-text-stroke-color: rgb(0, 0, 0); color: rgb(161, 0, 0); font-size: medium;\">incontournables pour atteindre vos objectifs<\/span><\/li><li><span style=\"color: rgb(161, 0, 0); font-size: medium; -webkit-text-stroke-color: rgb(0, 0, 0);\">Comment int\u00e9resser vos prospects et clients avec un elevator pitch commercial ?<\/span><br><\/li><li><span style=\"-webkit-text-stroke-color: rgb(0, 0, 0); color: rgb(161, 0, 0); font-size: medium;\">Qu\u2019est-ce que l\u2019effet de halo ? Comment l\u2019utiliser dans la d\u00e9marche commerciale et quels sont ses avantages ?<\/span><br><\/li><li><span style=\"-webkit-text-stroke-color: rgb(0, 0, 0); color: rgb(161, 0, 0); font-size: medium;\">Qu\u2019est-ce que le Customer Centric Selling ?<\/span><br><\/li><li><span style=\"-webkit-text-stroke-color: rgb(0, 0, 0); color: rgb(161, 0, 0); font-size: medium;\">Parlons de l\u2019omnicanalit\u00e9 et de son impact dans l\u2019organisation commerciale<\/span><br><\/li><li><span style=\"-webkit-text-stroke-color: rgb(0, 0, 0); color: rgb(161, 0, 0); font-size: medium;\">Quels sont les motivations et les freins a\u0300 l\u2019achat des clients ?<\/span><br><\/li><li><span style=\"-webkit-text-stroke-color: rgb(0, 0, 0); color: rgb(161, 0, 0); font-size: medium;\">Adoptez la vente attitude<\/span><br><\/li><li><span style=\"-webkit-text-stroke-color: rgb(0, 0, 0); color: rgb(161, 0, 0); font-size: medium;\">10 conseils pour pratiquer l&rsquo;\u00e9coute active<\/span><br><\/li><li><span style=\"-webkit-text-stroke-color: rgb(0, 0, 0); color: rgb(161, 0, 0); font-size: medium;\">Quelle qualit\u00e9 et quelles conditions pour finaliser une vente ?<\/span><br><\/li><li><span style=\"-webkit-text-stroke-color: rgb(0, 0, 0); color: rgb(161, 0, 0); font-size: medium;\">Et si, dans le business, l\u2019empathie \u00e9tait la principale comp\u00e9tence ? A quoi sert-elle ?<\/span><br><\/li><li><strong><span style=\"-webkit-text-stroke-color: rgb(0, 0, 0); color: rgb(161, 0, 0); font-size: medium;\">Quiz de module<\/span><\/strong><\/li><\/ul><ul><\/ul><ul><\/ul><ul><\/ul><ul><\/ul><ul><\/ul><ul><\/ul><ul><\/ul><ul><\/ul><ul><\/ul><p><\/p>\n\n\n\n\n\n\n\n\n<span style=\"color: rgb(161, 0, 0); font-family: Helvetica; font-size: large;\"><p class=\"p4\" style=\"font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-stretch: normal; font-size: medium; line-height: normal; text-transform: none; -webkit-text-stroke-color: rgb(0, 0, 0);\"><\/p><\/span><span style=\"color: rgb(161, 0, 0); font-family: Helvetica; font-size: medium;\"><p class=\"p4\" style=\"font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-stretch: normal; line-height: normal; text-transform: none; -webkit-text-stroke-color: rgb(0, 0, 0);\"><\/p><\/span><span style=\"color: rgb(92, 0, 0); font-family: Helvetica; font-size: medium;\"><span style=\"\"><p class=\"p4\" style=\"font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-stretch: normal; line-height: normal; text-transform: none; -webkit-text-stroke-color: rgb(0, 0, 0);\"><\/p><\/span><\/span><p class=\"p4\" style=\"font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-stretch: normal; line-height: normal;\"><\/p><p><\/p><p><\/p><p><\/p><p><\/p><ul><li><span style=\"color: rgb(161, 0, 0); font-size: medium; -webkit-text-stroke-color: rgb(0, 0, 0);\"><b>Introduction<\/b><\/span><\/li><li><span style=\"color: rgb(161, 0, 0); font-size: medium; -webkit-text-stroke-color: rgb(0, 0, 0);\"><b>\u00c9tape 1 : L&rsquo;accueil du client<\/b><\/span><\/li><li><span style=\"-webkit-text-stroke-color: rgb(0, 0, 0); color: rgb(161, 0, 0); font-size: medium;\">Comment cr\u00e9er un climat d&rsquo;accueil favorable<\/span><\/li><li><span style=\"-webkit-text-stroke-color: rgb(0, 0, 0); color: rgb(161, 0, 0); font-size: medium;\">Quels sont les moyens d&rsquo;expression<\/span><\/li><li><span style=\"-webkit-text-stroke-color: rgb(0, 0, 0); color: rgb(161, 0, 0); font-size: medium;\">La r\u00e8gle des 4&#215;20<\/span><\/li><li><span style=\"color: rgb(161, 0, 0); font-size: medium; -webkit-text-stroke-color: rgb(0, 0, 0);\">Conclusion<\/span><\/li><li><span style=\"color: rgb(161, 0, 0); font-size: medium; -webkit-text-stroke-color: rgb(0, 0, 0);\"><strong>\u00c9tape 2 : D\u00e9couvrir ses besoins<\/strong><\/span><\/li><li><span style=\"color: rgb(161, 0, 0); font-size: medium; -webkit-text-stroke-color: rgb(0, 0, 0);\">Conna\u00eetre les motivations d&rsquo;achat<\/span><\/li><li><span style=\"color: rgb(161, 0, 0); font-size: medium; -webkit-text-stroke-color: rgb(0, 0, 0);\">La phase d&rsquo;action<\/span><\/li><li><span style=\"color: rgb(161, 0, 0); font-size: medium; -webkit-text-stroke-color: rgb(0, 0, 0);\"><strong>\u00c9tape 3 : Le produit<\/strong><\/span><\/li><li><span style=\"color: rgb(161, 0, 0); font-size: medium; -webkit-text-stroke-color: rgb(0, 0, 0);\">L&rsquo;augmentation<\/span><\/li><li><span style=\"color: rgb(161, 0, 0); font-size: medium; -webkit-text-stroke-color: rgb(0, 0, 0);\"><strong>\u00c9tape 4 : Identifier les objections<\/strong><\/span><\/li><li><span style=\"-webkit-text-stroke-color: rgb(0, 0, 0); color: rgb(161, 0, 0); font-size: medium;\">Traiter les objections<\/span><\/li><li><span style=\"-webkit-text-stroke-color: rgb(0, 0, 0); color: rgb(161, 0, 0); font-size: medium;\">L&rsquo;annonce du prix<\/span><\/li><li><span style=\"color: rgb(161, 0, 0); font-size: medium; -webkit-text-stroke-color: rgb(0, 0, 0);\"><strong>\u00c9tape 5 : Conclusion de la vente<\/strong><\/span><\/li><li><span style=\"color: rgb(161, 0, 0); font-size: medium; -webkit-text-stroke-color: rgb(0, 0, 0);\"><strong>\u00c9tape 6 : La vente compl\u00e9mentaire<\/strong><\/span><\/li><li><span style=\"color: rgb(161, 0, 0); font-size: medium; -webkit-text-stroke-color: rgb(0, 0, 0);\"><strong>\u00c9tape 7 : Soigner la prise de cong\u00e9<\/strong><\/span><\/li><li><span style=\"-webkit-text-stroke-color: rgb(0, 0, 0); color: rgb(161, 0, 0); font-size: medium;\">La fid\u00e9lisation<\/span><\/li><li><span style=\"-webkit-text-stroke-color: rgb(0, 0, 0); color: rgb(161, 0, 0); font-size: medium;\">Proposer au client une d\u00e9monstration sur un appareil mobile<\/span><\/li><li><span style=\"-webkit-text-stroke-color: rgb(0, 0, 0); color: rgb(161, 0, 0); font-size: medium;\">Conseiller le client sur les produits ou services non disponibles en boutique gra\u0302ce aux appareils connect\u00e9s<\/span><\/li><\/ul><ul><\/ul><ul><\/ul><ul><\/ul><ul><\/ul><ul><\/ul><ul><\/ul><ul><\/ul><ul><\/ul><ul><\/ul><p><\/p>\n\n\n\n\n\n\n\n\n<span style=\"color: rgb(161, 0, 0); font-family: Helvetica; font-size: large;\"><p class=\"p4\" style=\"font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-stretch: normal; font-size: medium; line-height: normal; text-transform: none; -webkit-text-stroke-color: rgb(0, 0, 0);\"><\/p><\/span><span style=\"color: rgb(161, 0, 0); font-family: Helvetica; font-size: medium;\"><p class=\"p4\" style=\"font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-stretch: normal; line-height: normal; text-transform: none; -webkit-text-stroke-color: rgb(0, 0, 0);\"><\/p><\/span><span style=\"color: rgb(92, 0, 0); font-family: Helvetica; font-size: medium;\"><span style=\"\"><p class=\"p4\" style=\"font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-stretch: normal; line-height: normal; text-transform: none; -webkit-text-stroke-color: rgb(0, 0, 0);\"><\/p><\/span><\/span><p class=\"p4\" style=\"font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-stretch: normal; line-height: normal;\"><\/p><p><\/p><p><\/p><p><\/p><p><\/p><ul><\/ul><ul><li><span style=\"-webkit-text-stroke-color: rgb(0, 0, 0); color: rgb(161, 0, 0); font-size: medium;\">Comment bien pr\u00e9parer son premier rendez-vous commercial ?<\/span><br><\/li><li><span style=\"-webkit-text-stroke-color: rgb(0, 0, 0); color: rgb(161, 0, 0); font-size: medium;\">Qu\u2019est-ce-que la r\u00e8gle des 4 x 20 pour bien d\u00e9buter un entretien commercial ?<\/span><br><\/li><li><span style=\"-webkit-text-stroke-color: rgb(0, 0, 0); color: rgb(161, 0, 0); font-size: medium;\">Quelles sont les techniques de questionnement \u00e0 maitriser pour mener a\u0300 bien son entretien de vente ?<\/span><br><\/li><li><span style=\"-webkit-text-stroke-color: rgb(0, 0, 0); color: rgb(161, 0, 0); font-size: medium;\">Comment reformuler ?<\/span><br><\/li><li><span style=\"-webkit-text-stroke-color: rgb(0, 0, 0); color: rgb(161, 0, 0); font-size: medium;\">Qu\u2019est-ce qu\u2019un bon argumentaire commercial ?<\/span><br><\/li><li><span style=\"-webkit-text-stroke-color: rgb(0, 0, 0); color: rgb(161, 0, 0); font-size: medium;\">Comment r\u00e9ussir sa vente en 10 \u00e9tapes ?<\/span><br><\/li><li><span style=\"-webkit-text-stroke-color: rgb(0, 0, 0); color: rgb(161, 0, 0); font-size: medium;\">Quels outils pour mieux vendre ?<\/span><br><\/li><li><span style=\"-webkit-text-stroke-color: rgb(0, 0, 0); color: rgb(161, 0, 0); font-size: medium;\">3 conseils pour doper vos ventes<\/span><br><\/li><li><span style=\"-webkit-text-stroke-color: rgb(0, 0, 0); color: rgb(161, 0, 0); font-size: medium;\">Quelles sont les meilleures techniques de vente du moment ?<\/span><br><\/li><li><span style=\"-webkit-text-stroke-color: rgb(0, 0, 0); color: rgb(161, 0, 0); font-size: medium;\">Comment mieux vendre ?<\/span><br><\/li><li><span style=\"-webkit-text-stroke-color: rgb(0, 0, 0); color: rgb(161, 0, 0); font-size: medium;\">Conclure une vente : 13 r\u00e8gles d\u2019or conclure une vente<\/span><br><\/li><li><span style=\"-webkit-text-stroke-color: rgb(0, 0, 0); color: rgb(161, 0, 0); font-size: medium;\">Conclure une vente : 10 techniques qui fonctionnent !<\/span><br><\/li><li><span style=\"-webkit-text-stroke-color: rgb(0, 0, 0); color: rgb(161, 0, 0); font-size: medium;\">Techniques de vente en magasin, comment augmenter son chiffre d\u2019affaires ?<\/span><br><\/li><li><span style=\"-webkit-text-stroke-color: rgb(0, 0, 0); color: rgb(161, 0, 0); font-size: medium;\">Quels sont les 8 freins a\u0300 l\u2019achat les plus couramment rencontr\u00e9s ?<\/span><br><\/li><li><span style=\"-webkit-text-stroke-color: rgb(0, 0, 0); color: rgb(161, 0, 0); font-size: medium;\">Qu\u2019est-ce qu\u2019un mobile d\u2019achat appel\u00e9\u0301 aussi motivation d\u2019achat ? Et comment d\u00e9crypter les motivations d\u2019achat de vos clients ?<\/span><br><\/li><li><span style=\"-webkit-text-stroke-color: rgb(0, 0, 0); color: rgb(161, 0, 0); font-size: medium;\">Qu\u2019est-ce que la m\u00e9thode de vente SIMAC utilis\u00e9e par la force de vente de nombreux grands groupes internationaux ?<\/span><br><\/li><li><span style=\"-webkit-text-stroke-color: rgb(0, 0, 0); color: rgb(161, 0, 0); font-size: medium;\">Entrepreneurs, d\u00e9couvrez les 6 meilleures techniques de ventes pour vous aider \u00e0 faire d\u00e9coller votre business<\/span><br><\/li><li><span style=\"-webkit-text-stroke-color: rgb(0, 0, 0); color: rgb(161, 0, 0); font-size: medium;\"><strong>Quiz de module<\/strong><\/span><\/li><\/ul><ul><\/ul><ul><\/ul><ul><\/ul><ul><\/ul><ul><\/ul><ul><\/ul><ul><\/ul><ul><\/ul><ul><\/ul><ul><\/ul><ul><\/ul><p><\/p>\n\n\n\n\n\n\n\n\n<span style=\"color: rgb(161, 0, 0); font-family: Helvetica; font-size: large;\"><p class=\"p4\" style=\"font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-stretch: normal; font-size: medium; line-height: normal; text-transform: none; -webkit-text-stroke-color: rgb(0, 0, 0);\"><\/p><\/span><span style=\"color: rgb(161, 0, 0); font-family: Helvetica; font-size: medium;\"><p class=\"p4\" style=\"font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-stretch: normal; line-height: normal; text-transform: none; -webkit-text-stroke-color: rgb(0, 0, 0);\"><\/p><\/span><span style=\"color: rgb(92, 0, 0); font-family: Helvetica; font-size: medium;\"><span style=\"\"><p class=\"p4\" style=\"font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-stretch: normal; line-height: normal; text-transform: none; -webkit-text-stroke-color: rgb(0, 0, 0);\"><\/p><\/span><\/span><p class=\"p4\" style=\"font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-stretch: normal; line-height: normal;\"><\/p><p><\/p><p><\/p><p><\/p><p><\/p><ul><\/ul><ul><li><span style=\"-webkit-text-stroke-color: rgb(0, 0, 0); color: rgb(161, 0, 0); font-size: medium;\">Quelques exemples d\u2019argumentation et de traitement des objections fr\u00e9quentes<\/span><br><\/li><li><span style=\"-webkit-text-stroke-color: rgb(0, 0, 0); color: rgb(161, 0, 0); font-size: medium;\">N\u00e9gocier et d\u00e9fendre ses marges<\/span><br><\/li><li><span style=\"-webkit-text-stroke-color: rgb(0, 0, 0); color: rgb(161, 0, 0); font-size: medium;\">D\u00e9jouer les pi\u00e8ges des acheteurs dans les n\u00e9gociations difficiles<\/span><br><\/li><li><span style=\"-webkit-text-stroke-color: rgb(0, 0, 0); color: rgb(161, 0, 0); font-size: medium;\">Comment d\u00e9bloquer une vente ?<\/span><br><\/li><li><span style=\"-webkit-text-stroke-color: rgb(0, 0, 0); color: rgb(161, 0, 0); font-size: medium;\">Les 5 erreurs a\u0300 ne pas commettre en n\u00e9gociation commerciale<\/span><\/li><li><span style=\"-webkit-text-stroke-color: rgb(0, 0, 0); color: rgb(161, 0, 0); font-size: medium;\">7 techniques pour r\u00e9ussir ses n\u00e9gociations commerciales<\/span><\/li><li><font color=\"#a10000\" size=\"3\"><span style=\"-webkit-text-stroke-color: rgb(0, 0, 0);\">Techniques de Closing : remportez vos deals gr\u00e2ce au traitement des objections de vos prospects<\/span><\/font><\/li><li><span style=\"-webkit-text-stroke-color: rgb(0, 0, 0); color: rgb(161, 0, 0); font-size: medium;\">Comment r\u00e9pondre aux objections commerciales les plus fr\u00e9quemment rencontr\u00e9es ?<\/span><\/li><li><font color=\"#a10000\" size=\"3\"><span style=\"-webkit-text-stroke-color: rgb(0, 0, 0);\">Comment g\u00e9rer les objections clients ?<\/span><\/font><\/li><li><font color=\"#a10000\" size=\"3\"><span style=\"-webkit-text-stroke-color: rgb(0, 0, 0);\"><strong>Quiz de module<\/strong><\/span><\/font><\/li><\/ul><ul><\/ul><ul><\/ul><ul><\/ul><ul><\/ul><ul><\/ul><ul><\/ul><ul><\/ul><ul><\/ul><ul><\/ul><ul><\/ul><ul><\/ul><p><\/p>\n\n\n\n\n\n\n\n\n<span style=\"color: rgb(161, 0, 0); font-family: Helvetica; font-size: large;\"><p class=\"p4\" style=\"font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-stretch: normal; font-size: medium; line-height: normal; text-transform: none; -webkit-text-stroke-color: rgb(0, 0, 0);\"><\/p><\/span><span style=\"color: rgb(161, 0, 0); font-family: Helvetica; font-size: medium;\"><p class=\"p4\" style=\"font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-stretch: normal; line-height: normal; text-transform: none; -webkit-text-stroke-color: rgb(0, 0, 0);\"><\/p><\/span><span style=\"color: rgb(92, 0, 0); font-family: Helvetica; font-size: medium;\"><span style=\"\"><p class=\"p4\" style=\"font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-stretch: normal; line-height: normal; text-transform: none; -webkit-text-stroke-color: rgb(0, 0, 0);\"><\/p><\/span><\/span><p class=\"p4\" style=\"font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-stretch: normal; line-height: normal;\"><\/p><p><\/p><p><\/p><p><\/p><p><\/p><ul><\/ul><ul><li><span style=\"-webkit-text-stroke-color: rgb(0, 0, 0); color: rgb(161, 0, 0); font-size: medium;\">Le mat\u00e9riel de caisse<\/span><br><\/li><li><span style=\"-webkit-text-stroke-color: rgb(0, 0, 0); color: rgb(161, 0, 0); font-size: medium;\">Les proc\u00e9dures de tenue de caisse<\/span><br><\/li><li><span style=\"-webkit-text-stroke-color: rgb(0, 0, 0); color: rgb(161, 0, 0); font-size: medium;\">Les moyens de paiement<\/span><br><\/li><li><span style=\"-webkit-text-stroke-color: rgb(0, 0, 0); color: rgb(161, 0, 0); font-size: medium;\">Le code barre<\/span><br><\/li><li><span style=\"-webkit-text-stroke-color: rgb(0, 0, 0); color: rgb(161, 0, 0); font-size: medium;\">L\u00e9gislation sur la monnaie fiduciaire<\/span><br><\/li><\/ul><ul><\/ul><ul><\/ul><ul><\/ul><ul><\/ul><ul><\/ul><ul><\/ul><ul><\/ul><ul><\/ul><ul><\/ul><ul><\/ul><ul><\/ul><p><\/p>\n\n\n\n\n\n\n\n\n<span style=\"color: rgb(161, 0, 0); font-family: Helvetica; font-size: large;\"><p class=\"p4\" style=\"font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-stretch: normal; font-size: medium; line-height: normal; text-transform: none; -webkit-text-stroke-color: rgb(0, 0, 0);\"><\/p><\/span><span style=\"color: rgb(161, 0, 0); font-family: Helvetica; font-size: medium;\"><p class=\"p4\" style=\"font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-stretch: normal; line-height: normal; text-transform: none; -webkit-text-stroke-color: rgb(0, 0, 0);\"><\/p><\/span><span style=\"color: rgb(92, 0, 0); font-family: Helvetica; font-size: medium;\"><span style=\"\"><p class=\"p4\" style=\"font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-stretch: normal; line-height: normal; text-transform: none; -webkit-text-stroke-color: rgb(0, 0, 0);\"><\/p><\/span><\/span><p class=\"p4\" style=\"font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-stretch: normal; line-height: normal;\"><\/p><p><\/p><p><\/p><p><\/p><p><\/p><ul><\/ul><ul><li><span style=\"color: rgb(161, 0, 0); font-size: medium; -webkit-text-stroke-color: rgb(0, 0, 0);\">Introduction&nbsp;<\/span><br><\/li><li><font color=\"#a10000\" size=\"3\"><span style=\"-webkit-text-stroke-color: rgb(0, 0, 0);\">Qui est alors concern\u00e9 par le RGPD ?&nbsp;<\/span><\/font><\/li><li><font color=\"#a10000\" size=\"3\"><span style=\"-webkit-text-stroke-color: rgb(0, 0, 0);\">Le RGPD qu\u2019est-ce que c\u2019est ?<\/span><\/font><\/li><li><font color=\"#a10000\" size=\"3\"><span style=\"-webkit-text-stroke-color: rgb(0, 0, 0);\">Le RGPD, concr\u00e8tement je fais quoi ?&nbsp;<\/span><\/font><\/li><li><span style=\"-webkit-text-stroke-color: rgb(0, 0, 0); color: rgb(161, 0, 0); font-size: medium;\">Quelles donn\u00e9es sont concern\u00e9s ?&nbsp;<\/span><\/li><li><font color=\"#a10000\" size=\"3\"><span style=\"-webkit-text-stroke-color: rgb(0, 0, 0);\">Cr\u00e9er une fiche et faire accepter la newseleter conform\u00e9ment au RGPD<\/span><\/font><\/li><\/ul><ul><\/ul><ul><\/ul><ul><\/ul><ul><\/ul><ul><\/ul><ul><\/ul><ul><\/ul><ul><\/ul><ul><\/ul><ul><\/ul><ul><\/ul><ul><\/ul><p><\/p>\n\n\n\n\n\n\n\n\n<span style=\"color: rgb(161, 0, 0); font-family: Helvetica; font-size: large;\"><p class=\"p4\" style=\"font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-stretch: normal; font-size: medium; line-height: normal; text-transform: none; -webkit-text-stroke-color: rgb(0, 0, 0);\"><\/p><\/span><span style=\"color: rgb(161, 0, 0); font-family: Helvetica; font-size: medium;\"><p class=\"p4\" style=\"font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-stretch: normal; line-height: normal; text-transform: none; -webkit-text-stroke-color: rgb(0, 0, 0);\"><\/p><\/span><span style=\"color: rgb(92, 0, 0); font-family: Helvetica; font-size: medium;\"><span style=\"\"><p class=\"p4\" style=\"font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-stretch: normal; line-height: normal; text-transform: none; -webkit-text-stroke-color: rgb(0, 0, 0);\"><\/p><\/span><\/span><p class=\"p4\" style=\"font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-stretch: normal; line-height: normal;\"><\/p><p><\/p><p><\/p><p><\/p><p><\/p><ul><\/ul><ul><li><span style=\"-webkit-text-stroke-color: rgb(0, 0, 0); color: rgb(161, 0, 0); font-size: medium;\">Adopter le bon mode r\u00e9dactionnel pour \u00e9changer via un TCHATBOT<\/span><br><\/li><li><font color=\"#a10000\" size=\"3\"><span style=\"-webkit-text-stroke-color: rgb(0, 0, 0);\">Adopter une posture de conseil client dans le but de le satisfaire et l\u2019accompagner jusqu\u2019a\u0300 l\u2019acte d\u2019achat<\/span><\/font><\/li><\/ul><ul><\/ul><ul><\/ul><ul><\/ul><ul><\/ul><ul><\/ul><ul><\/ul><ul><\/ul><ul><\/ul><ul><\/ul><ul><\/ul><ul><\/ul><p><\/p>\n\n\n\n\n\n\n\n\n<span style=\"color: rgb(161, 0, 0); font-family: Helvetica; font-size: large;\"><p class=\"p4\" style=\"font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-stretch: normal; font-size: medium; line-height: normal; text-transform: none; -webkit-text-stroke-color: rgb(0, 0, 0);\"><\/p><\/span><span style=\"color: rgb(161, 0, 0); font-family: Helvetica; font-size: medium;\"><p class=\"p4\" style=\"font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-stretch: normal; line-height: normal; text-transform: none; -webkit-text-stroke-color: rgb(0, 0, 0);\"><\/p><\/span><span style=\"color: rgb(92, 0, 0); font-family: Helvetica; font-size: medium;\"><span style=\"\"><p class=\"p4\" style=\"font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-stretch: normal; line-height: normal; text-transform: none; -webkit-text-stroke-color: rgb(0, 0, 0);\"><\/p><\/span><\/span><p class=\"p4\" style=\"font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-stretch: normal; line-height: normal;\"><\/p><p><\/p><p><\/p><p><\/p><p><\/p><ul><\/ul><ul><li><span style=\"-webkit-text-stroke-color: rgb(0, 0, 0); color: rgb(161, 0, 0); font-size: medium;\">Pourquoi fid\u00e9liser ses clients ?<\/span><br><\/li><li><span style=\"-webkit-text-stroke-color: rgb(0, 0, 0); color: rgb(161, 0, 0); font-size: medium;\">Pourquoi s&rsquo;int\u00e9resser a\u0300 la fid\u00e9lisation client ?<\/span><br><\/li><li><span style=\"-webkit-text-stroke-color: rgb(0, 0, 0); color: rgb(161, 0, 0); font-size: medium;\">L\u2019importance de la vente pour garantir la fid\u00e9lit\u00e9 client<\/span><br><\/li><li><span style=\"-webkit-text-stroke-color: rgb(0, 0, 0); color: rgb(161, 0, 0); font-size: medium;\">D\u00e9couvrez 5 conseils pour fid\u00e9liser un client<\/span><br><\/li><li><span style=\"-webkit-text-stroke-color: rgb(0, 0, 0); color: rgb(161, 0, 0); font-size: medium;\">L&rsquo;\u00e9coute : cl\u00e9\u0301 de la relation clients<\/span><br><\/li><li><span style=\"-webkit-text-stroke-color: rgb(0, 0, 0); color: rgb(161, 0, 0); font-size: medium;\">Vendeurs : soyez au top de votre relation client<\/span><br><\/li><li><span style=\"-webkit-text-stroke-color: rgb(0, 0, 0); color: rgb(161, 0, 0); font-size: medium;\">Optimiser la gestion de son portefeuille clients<\/span><br><\/li><li><span style=\"-webkit-text-stroke-color: rgb(0, 0, 0); color: rgb(161, 0, 0); font-size: medium;\">Quelles sont les meilleures strat\u00e9gies pour d\u00e9velopper son portefeuille client ?<\/span><br><\/li><li><span style=\"-webkit-text-stroke-color: rgb(0, 0, 0); color: rgb(161, 0, 0); font-size: medium;\">Le d\u00e9but de la relation client ou comment bien g\u00e9rer l\u2019apr\u00e8s-vente et la fid\u00e9lisation<\/span><br><\/li><li><span style=\"-webkit-text-stroke-color: rgb(0, 0, 0); color: rgb(161, 0, 0); font-size: medium;\">Comment soigner sa relation client avec un site web ?<\/span><br><\/li><li><span style=\"-webkit-text-stroke-color: rgb(0, 0, 0); color: rgb(161, 0, 0); font-size: medium;\">Comment se diff\u00e9rencier en temps de crise ?<\/span><\/li><li><font color=\"#a10000\" size=\"3\"><span style=\"-webkit-text-stroke-color: rgb(0, 0, 0);\">Quelles sont les meilleures strat\u00e9gies en mati\u00e8re de fid\u00e9lisation client ?<\/span><\/font><\/li><li><span style=\"-webkit-text-stroke-color: rgb(0, 0, 0); color: rgb(161, 0, 0); font-size: medium;\">Comment optimiser la gestion de votre portefeuille&nbsp;<\/span><br><\/li><li><span style=\"-webkit-text-stroke-color: rgb(0, 0, 0); color: rgb(161, 0, 0); font-size: medium;\">clients a\u0300 l\u2019heure du digital ?<\/span><br><\/li><li><span style=\"-webkit-text-stroke-color: rgb(0, 0, 0); color: rgb(161, 0, 0); font-size: medium;\">La satisfaction client, l\u2019une des meilleures techniques de fid\u00e9lisation<\/span><br><\/li><li><span style=\"-webkit-text-stroke-color: rgb(0, 0, 0); color: rgb(161, 0, 0); font-size: medium;\">Les cons\u00e9quences de l\u2019insatisfaction client<\/span><br><\/li><li><span style=\"-webkit-text-stroke-color: rgb(0, 0, 0); color: rgb(161, 0, 0); font-size: medium;\">Qu\u2019est-ce que la relation client et comment soigner sa mise en application au sein de votre entreprise ?<\/span><\/li><li><span style=\"-webkit-text-stroke-color: rgb(0, 0, 0); color: rgb(161, 0, 0); font-size: medium;\">Comment enrichir une relation client a\u0300 distance dans une organisation omnicanale ?<\/span><br><\/li><li><span style=\"-webkit-text-stroke-color: rgb(0, 0, 0); color: rgb(161, 0, 0); font-size: medium;\">Et si vous \u00e9coutiez vos clients m\u00e9contents ou insatisfaits ?<\/span><br><\/li><li><span style=\"-webkit-text-stroke-color: rgb(0, 0, 0); color: rgb(161, 0, 0); font-size: medium;\">Quelle est l\u2019importance de cette \u00e9coute dans la fid\u00e9lisation ?<\/span><\/li><li><span style=\"-webkit-text-stroke-color: rgb(0, 0, 0); color: rgb(161, 0, 0); font-size: medium;\">Quiz de module<\/span><\/li><\/ul><ul><\/ul><ul><\/ul><ul><\/ul><ul><\/ul><ul><\/ul><ul><\/ul><ul><\/ul><ul><\/ul><ul><\/ul><ul><\/ul><ul><\/ul><p><\/p>\n\n\n\n\n\n\n\n\n<span style=\"color: rgb(161, 0, 0); font-family: Helvetica; font-size: large;\"><p class=\"p4\" style=\"font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-stretch: normal; font-size: medium; line-height: normal; text-transform: none; -webkit-text-stroke-color: rgb(0, 0, 0);\"><\/p><\/span><span style=\"color: rgb(161, 0, 0); font-family: Helvetica; font-size: medium;\"><p class=\"p4\" style=\"font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-stretch: normal; line-height: normal; text-transform: none; -webkit-text-stroke-color: rgb(0, 0, 0);\"><\/p><\/span><span style=\"color: rgb(92, 0, 0); font-family: Helvetica; font-size: medium;\"><span style=\"\"><p class=\"p4\" style=\"font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-stretch: normal; line-height: normal; text-transform: none; -webkit-text-stroke-color: rgb(0, 0, 0);\"><\/p><\/span><\/span><p class=\"p4\" style=\"font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-stretch: normal; line-height: normal;\"><\/p><p><\/p><p><\/p><p><\/p><p><\/p><ul><\/ul><ul><\/ul><strong><span style=\"-webkit-text-stroke-color: rgb(0, 0, 0); color: rgb(161, 0, 0); font-size: medium;\">Module 9.1 : L\u2019e\u0301volution des re\u0301seaux sociaux<\/span><\/strong><ul><li><font color=\"#a10000\" size=\"3\"><span style=\"-webkit-text-stroke-color: rgb(0, 0, 0);\">L\u2019histoire des r\u00e9seaux sociaux<\/span><\/font><\/li><li><span style=\"-webkit-text-stroke-color: rgb(0, 0, 0); color: rgb(161, 0, 0); font-size: medium;\">Les tendances 2021- partie 1 \/ les chiffres cl\u00e9s<\/span><br><\/li><li><span style=\"-webkit-text-stroke-color: rgb(0, 0, 0); color: rgb(161, 0, 0); font-size: medium;\">Les tendances 2021- partie 2 \/ les chiffres cl\u00e9s<\/span><br><\/li><li><span style=\"-webkit-text-stroke-color: rgb(0, 0, 0); color: rgb(161, 0, 0); font-size: medium;\">Pourquoi miser sur les r\u00e9seaux sociaux&nbsp;<\/span><\/li><\/ul><strong><span style=\"color: rgb(161, 0, 0); font-size: medium; -webkit-text-stroke-color: rgb(0, 0, 0);\">Module 9.2 : Le Community Manager<\/span><\/strong><br><ul><li><span style=\"color: rgb(161, 0, 0); font-size: medium; -webkit-text-stroke-color: rgb(0, 0, 0);\">Qui est le Community Manager<\/span><br><\/li><li><span style=\"-webkit-text-stroke-color: rgb(0, 0, 0); color: rgb(161, 0, 0); font-size: medium;\">Les qualit\u00e9s du Community manager<\/span><br><\/li><li><span style=\"-webkit-text-stroke-color: rgb(0, 0, 0); color: rgb(161, 0, 0); font-size: medium;\">Les bonnes pratiques &#8211; 1 : choisir le bon format<\/span><\/li><li><font color=\"#a10000\" size=\"3\"><span style=\"-webkit-text-stroke-color: rgb(0, 0, 0);\">Les bonnes pratiques &#8211; 2 : cr\u00e9ation de contenu<\/span><\/font><\/li><li><span style=\"-webkit-text-stroke-color: rgb(0, 0, 0); color: rgb(161, 0, 0); font-size: medium;\">Les bonnes pratiques &#8211; 3 : penser mobile first<\/span><br><\/li><li><span style=\"-webkit-text-stroke-color: rgb(0, 0, 0); color: rgb(161, 0, 0); font-size: medium;\">Les bonnes pratiques &#8211; 4 : socials ads<\/span><br><\/li><li><span style=\"-webkit-text-stroke-color: rgb(0, 0, 0); color: rgb(161, 0, 0); font-size: medium;\">Les bonnes pratiques &#8211; 5 : engagement<\/span><br><\/li><li><span style=\"-webkit-text-stroke-color: rgb(0, 0, 0); color: rgb(161, 0, 0); font-size: medium;\">La veille quotidienne <br><strong>Module 9.3 : La communaut\u00e9 du Community manager<\/strong><\/span><strong><br><\/strong><\/li><li><span style=\"-webkit-text-stroke-color: rgb(0, 0, 0); color: rgb(161, 0, 0); font-size: medium;\">Comprendre et entretenir sa communaut\u00e9 7\u201940<\/span><br><\/li><li><span style=\"-webkit-text-stroke-color: rgb(0, 0, 0); color: rgb(161, 0, 0); font-size: medium;\">Construire et d\u00e9velopper sa communaut\u00e9 18\u201923<\/span><br><\/li><\/ul><span style=\"color: rgb(161, 0, 0); font-size: medium; -webkit-text-stroke-color: rgb(0, 0, 0);\"><strong>Quiz de module<\/strong><\/span><br><ul><\/ul><ul><\/ul><ul><\/ul><ul><\/ul><ul><\/ul><ul><\/ul><ul><\/ul><ul><\/ul><ul><\/ul><ul><\/ul><ul><\/ul><p><\/p>\n\n\n\n\n\n\n\n\n<span style=\"color: rgb(161, 0, 0); font-family: Helvetica; font-size: large;\"><p class=\"p4\" style=\"font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-stretch: normal; font-size: medium; line-height: normal; text-transform: none; -webkit-text-stroke-color: rgb(0, 0, 0);\"><\/p><\/span><span style=\"color: rgb(161, 0, 0); font-family: Helvetica; font-size: medium;\"><p class=\"p4\" style=\"font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-stretch: normal; line-height: normal; text-transform: none; -webkit-text-stroke-color: rgb(0, 0, 0);\"><\/p><\/span><span style=\"color: rgb(92, 0, 0); font-family: Helvetica; font-size: medium;\"><span style=\"\"><p class=\"p4\" style=\"font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-stretch: normal; line-height: normal; text-transform: none; -webkit-text-stroke-color: rgb(0, 0, 0);\"><\/p><\/span><\/span><p class=\"p4\" style=\"font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-stretch: normal; line-height: normal;\"><\/p><p><\/p><p><\/p><p><\/p><p><\/p><ul><\/ul><ul><li><span style=\"-webkit-text-stroke-color: rgb(0, 0, 0); color: rgb(161, 0, 0); font-size: medium;\">Pr\u00e9sentation du tableau de bord<\/span><br><\/li><li><span style=\"-webkit-text-stroke-color: rgb(0, 0, 0); color: rgb(161, 0, 0); font-size: medium;\">Rechercher un mod\u00e8le<\/span><br><\/li><li><span style=\"-webkit-text-stroke-color: rgb(0, 0, 0); color: rgb(161, 0, 0); font-size: medium;\">D\u00e9couvrir l\u2019outil de cr\u00e9ation<\/span><br><\/li><li><span style=\"-webkit-text-stroke-color: rgb(0, 0, 0); color: rgb(161, 0, 0); font-size: medium;\">Modifier vos mod\u00e8les<\/span><br><\/li><li><span style=\"-webkit-text-stroke-color: rgb(0, 0, 0); color: rgb(161, 0, 0); font-size: medium;\">Supprimer l\u2019arri\u00e8re-plan et modifier une photo<\/span><br><\/li><li><span style=\"-webkit-text-stroke-color: rgb(0, 0, 0); color: rgb(161, 0, 0); font-size: medium;\">Appliquer des effets sur votre photo<\/span><br><\/li><li><span style=\"-webkit-text-stroke-color: rgb(0, 0, 0); color: rgb(161, 0, 0); font-size: medium;\">Partager votre photo<\/span><br><\/li><\/ul><ul><\/ul><ul><\/ul><ul><\/ul><ul><\/ul><ul><\/ul><ul><\/ul><ul><\/ul><ul><\/ul><ul><\/ul><ul><\/ul><ul><\/ul><p><\/p>\n\n\n\n\n\n\n\n\n<span style=\"color: rgb(161, 0, 0); font-family: Helvetica; font-size: large;\"><p class=\"p4\" style=\"font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-stretch: normal; font-size: medium; line-height: normal; text-transform: none; -webkit-text-stroke-color: rgb(0, 0, 0);\"><\/p><\/span><span style=\"color: rgb(161, 0, 0); font-family: Helvetica; font-size: medium;\"><p class=\"p4\" style=\"font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-stretch: normal; line-height: normal; text-transform: none; -webkit-text-stroke-color: rgb(0, 0, 0);\"><\/p><\/span><span style=\"color: rgb(92, 0, 0); font-family: Helvetica; font-size: medium;\"><span style=\"\"><p class=\"p4\" style=\"font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-stretch: normal; line-height: normal; text-transform: none; -webkit-text-stroke-color: rgb(0, 0, 0);\"><\/p><\/span><\/span><p class=\"p4\" style=\"font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-stretch: normal; line-height: normal;\"><\/p><p><\/p><p><\/p><p><\/p><p><\/p><ul><\/ul><ul><li><span style=\"-webkit-text-stroke-color: rgb(0, 0, 0); color: rgb(161, 0, 0); font-size: medium;\">Les indicateurs cl\u00e9s de performance \u00e0 analyser<\/span><br><\/li><li><font color=\"#a10000\" size=\"3\"><span style=\"-webkit-text-stroke-color: rgb(0, 0, 0);\">La e-r\u00e9putation<\/span><\/font><\/li><li><font color=\"#a10000\" size=\"3\"><span style=\"-webkit-text-stroke-color: rgb(0, 0, 0);\">La veille concurrentielle et la veille sociale m\u00e9dias<\/span><\/font><\/li><\/ul><strong><span style=\"-webkit-text-stroke-color: rgb(0, 0, 0); color: rgb(161, 0, 0); font-size: medium;\">Module 11.1 : Le projet social media<\/span><\/strong><ul><li><span style=\"-webkit-text-stroke-color: rgb(0, 0, 0); color: rgb(161, 0, 0); font-size: medium;\">Le projet social m\u00e9dia<\/span><br><\/li><li><span style=\"-webkit-text-stroke-color: rgb(0, 0, 0); color: rgb(161, 0, 0); font-size: medium;\">Chef de projet<\/span><br><\/li><li><span style=\"-webkit-text-stroke-color: rgb(0, 0, 0); color: rgb(161, 0, 0); font-size: medium;\">Planification<\/span><br><\/li><li><span style=\"-webkit-text-stroke-color: rgb(0, 0, 0); color: rgb(161, 0, 0); font-size: medium;\">Le Cycle de vie du projet &#8211; Exploration<\/span><br><\/li><li><span style=\"-webkit-text-stroke-color: rgb(0, 0, 0); color: rgb(161, 0, 0); font-size: medium;\">Le Cycle de vie du projet \u2013 Pr\u00e9paration<\/span><br><\/li><li><span style=\"-webkit-text-stroke-color: rgb(0, 0, 0); color: rgb(161, 0, 0); font-size: medium;\">Le Cycle de vie du projet &#8211; Mise en \u0153uvre<\/span><br><\/li><li><span style=\"-webkit-text-stroke-color: rgb(0, 0, 0); color: rgb(161, 0, 0); font-size: medium;\">Le Cycle de vie du projet &#8211; Finalisation<\/span><br><\/li><li><span style=\"-webkit-text-stroke-color: rgb(0, 0, 0); color: rgb(161, 0, 0); font-size: medium;\">Le reporting<\/span><br><\/li><li><span style=\"-webkit-text-stroke-color: rgb(0, 0, 0); color: rgb(161, 0, 0); font-size: medium;\">Exemples de projets social m\u00e9dia<\/span><br><\/li><li><span style=\"-webkit-text-stroke-color: rgb(0, 0, 0); color: rgb(161, 0, 0); font-size: medium;\">Cr\u00e9ation de contenus et budgets<\/span><br><\/li><li><span style=\"-webkit-text-stroke-color: rgb(0, 0, 0); color: rgb(161, 0, 0); font-size: medium;\">Diffusion du contenu<\/span><\/li><\/ul><span style=\"-webkit-text-stroke-color: rgb(0, 0, 0); color: rgb(161, 0, 0); font-size: medium;\"><strong>Quiz de module<\/strong><\/span><br><ul><\/ul><ul><\/ul><ul><\/ul><ul><\/ul><ul><\/ul><ul><\/ul><ul><\/ul><ul><\/ul><ul><\/ul><ul><\/ul><ul><\/ul><p><\/p>\n\n\n\n\n\n\n\n\n<span style=\"color: rgb(161, 0, 0); font-family: Helvetica; font-size: large;\"><p class=\"p4\" style=\"font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-stretch: normal; font-size: medium; line-height: normal; text-transform: none; -webkit-text-stroke-color: rgb(0, 0, 0);\"><\/p><\/span><span style=\"color: rgb(161, 0, 0); font-family: Helvetica; font-size: medium;\"><p class=\"p4\" style=\"font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-stretch: normal; line-height: normal; text-transform: none; -webkit-text-stroke-color: rgb(0, 0, 0);\"><\/p><\/span><span style=\"color: rgb(92, 0, 0); font-family: Helvetica; font-size: medium;\"><span style=\"\"><p class=\"p4\" style=\"font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-stretch: normal; line-height: normal; text-transform: none; -webkit-text-stroke-color: rgb(0, 0, 0);\"><\/p><\/span><\/span><p class=\"p4\" style=\"font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-stretch: normal; line-height: normal;\"><\/p><p><\/p><p><\/p><p><\/p><p><\/p><ul><\/ul><ul><li><span style=\"-webkit-text-stroke-color: rgb(0, 0, 0); color: rgb(161, 0, 0); font-size: medium;\">Le bouche-a\u0300-oreille<\/span><br><\/li><li><span style=\"-webkit-text-stroke-color: rgb(0, 0, 0); color: rgb(161, 0, 0); font-size: medium;\">Les fondamentaux d\u2019une recommandation r\u00e9ussie<\/span><br><\/li><li><span style=\"-webkit-text-stroke-color: rgb(0, 0, 0); color: rgb(161, 0, 0); font-size: medium;\">D\u00e9couvrez nos (13) conseils pour faire de votre salon professionnel une vitrine accueillante<\/span><br><\/li><li><span style=\"-webkit-text-stroke-color: rgb(0, 0, 0); color: rgb(161, 0, 0); font-size: medium;\">Quelle strat\u00e9gie marketing pour vendre en B2C :&nbsp;<\/span><font color=\"#a10000\" size=\"3\"><span style=\"-webkit-text-stroke-color: rgb(0, 0, 0);\">quelles sont les bonnes pratiques du moment ?<\/span><\/font><\/li><\/ul><ul><li><span style=\"-webkit-text-stroke-color: rgb(0, 0, 0); color: rgb(161, 0, 0); font-size: medium;\">Qu&rsquo;est-ce que l&rsquo;UX ?<\/span><br><\/li><li><span style=\"-webkit-text-stroke-color: rgb(0, 0, 0); color: rgb(161, 0, 0); font-size: medium;\">Les diff\u00e9rents outils de communication<\/span><br><\/li><li><span style=\"-webkit-text-stroke-color: rgb(0, 0, 0); color: rgb(161, 0, 0); font-size: medium;\">Comprendre son environnement de vente<\/span><br><\/li><li><span style=\"-webkit-text-stroke-color: rgb(0, 0, 0); color: rgb(161, 0, 0); font-size: medium;\">Comprendre les diff\u00e9rents supports de vente et leurs Impacts<\/span><br><\/li><li><span style=\"-webkit-text-stroke-color: rgb(0, 0, 0); color: rgb(161, 0, 0); font-size: medium;\">Comprendre Google Analytics et les reportings<\/span><br><\/li><li><span style=\"-webkit-text-stroke-color: rgb(0, 0, 0); color: rgb(161, 0, 0); font-size: medium;\">Comprendre LinkedIn et les reportings<\/span><br><\/li><li><span style=\"-webkit-text-stroke-color: rgb(0, 0, 0); color: rgb(161, 0, 0); font-size: medium;\">Construire sa E-r\u00e9putation sur LinkedIn<\/span><br><\/li><li><span style=\"-webkit-text-stroke-color: rgb(0, 0, 0); color: rgb(161, 0, 0); font-size: medium;\">Comment traiter les donn\u00e9es pour am\u00e9liorer le processus de vente<\/span><br><\/li><li><span style=\"-webkit-text-stroke-color: rgb(0, 0, 0); color: rgb(161, 0, 0); font-size: medium;\">R\u00e9pondre aux avis positifs et n\u00e9gatifs de Google<\/span><\/li><li><font color=\"#a10000\" size=\"3\"><span style=\"-webkit-text-stroke-color: rgb(0, 0, 0);\">L&rsquo;utilisation des campagnes e-mailing et newsletters<\/span><\/font><\/li><li><font color=\"#a10000\" size=\"3\"><span style=\"-webkit-text-stroke-color: rgb(0, 0, 0);\">Utiliser les statistiques de Google Analytics<\/span><\/font><\/li><\/ul><span style=\"color: rgb(161, 0, 0); font-size: medium; -webkit-text-stroke-color: rgb(0, 0, 0);\"><strong>Quiz de module<\/strong><\/span><br><ul><\/ul><ul><\/ul><ul><\/ul><ul><\/ul><ul><\/ul><ul><\/ul><ul><\/ul><ul><\/ul><ul><\/ul><ul><\/ul><ul><\/ul><p><\/p>\n\n\n\n\n\n\n\n\n<span style=\"color: rgb(161, 0, 0); font-family: Helvetica; font-size: large;\"><p class=\"p4\" style=\"font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-stretch: normal; font-size: medium; line-height: normal; text-transform: none; -webkit-text-stroke-color: rgb(0, 0, 0);\"><\/p><\/span><span style=\"color: rgb(161, 0, 0); font-family: Helvetica; font-size: medium;\"><p class=\"p4\" style=\"font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-stretch: normal; line-height: normal; text-transform: none; -webkit-text-stroke-color: rgb(0, 0, 0);\"><\/p><\/span><span style=\"color: rgb(92, 0, 0); font-family: Helvetica; font-size: medium;\"><span style=\"\"><p class=\"p4\" style=\"font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-stretch: normal; line-height: normal; text-transform: none; -webkit-text-stroke-color: rgb(0, 0, 0);\"><\/p><\/span><\/span><p class=\"p4\" style=\"font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-stretch: normal; line-height: normal;\"><\/p><p><\/p><p><\/p><p><\/p><p><\/p><ul><\/ul><ul><li><span style=\"-webkit-text-stroke-color: rgb(0, 0, 0); color: rgb(161, 0, 0); font-size: medium;\">Les 4 \u00e9tapes indispensables de la prospection client<\/span><br><\/li><li><span style=\"-webkit-text-stroke-color: rgb(0, 0, 0); color: rgb(161, 0, 0); font-size: medium;\">5 r\u00e8gles d\u2019or pour mener sa prospection a la r\u00e9ussite<\/span><br><\/li><li><span style=\"-webkit-text-stroke-color: rgb(0, 0, 0); color: rgb(161, 0, 0); font-size: medium;\">6 \u00e9tapes cl\u00e9s pour une prospection commerciale digitale efficace<\/span><br><\/li><li><span style=\"-webkit-text-stroke-color: rgb(0, 0, 0); color: rgb(161, 0, 0); font-size: medium;\">Quelles sont les techniques de prospection commerciale efficaces ?<\/span><br><\/li><li><span style=\"-webkit-text-stroke-color: rgb(0, 0, 0); color: rgb(161, 0, 0); font-size: medium;\">La prospection commerciale par recommandation<\/span><br><\/li><li><span style=\"-webkit-text-stroke-color: rgb(0, 0, 0); color: rgb(161, 0, 0); font-size: medium;\">Phase de d\u00e9couverte : oubliez vos a priori !<\/span><br><\/li><li><span style=\"-webkit-text-stroke-color: rgb(0, 0, 0); color: rgb(161, 0, 0); font-size: medium;\">Besoins clients &#8230; Pas d\u2019erreurs d\u2019interpr\u00e9tation<\/span><br><\/li><li><span style=\"-webkit-text-stroke-color: rgb(0, 0, 0); color: rgb(161, 0, 0); font-size: medium;\">L\u2019art du Storytelling ou comment raconter une histoire qui fait vendre !<\/span><br><\/li><li><span style=\"-webkit-text-stroke-color: rgb(0, 0, 0); color: rgb(161, 0, 0); font-size: medium;\">M\u00e9thode QQOQCP : sachez utiliser les bonnes questions pour la d\u00e9couverte des besoins de vos clients<\/span><br><\/li><li><span style=\"-webkit-text-stroke-color: rgb(0, 0, 0); color: rgb(161, 0, 0); font-size: medium;\">Comment prospecter et vendre par t\u00e9l\u00e9phone ?<\/span><br><\/li><li><span style=\"-webkit-text-stroke-color: rgb(0, 0, 0); color: rgb(161, 0, 0); font-size: medium;\">Prospection commerciale : quelles sont les meilleures&nbsp;<\/span><font color=\"#a10000\" size=\"3\"><span style=\"-webkit-text-stroke-color: rgb(0, 0, 0);\">pratiques pour conclure une vente avec un prospect difficile ? Comment \u00e9veiller l\u2019int\u00e9r\u00eat qui semble indiff\u00e8rent ?<\/span><\/font><\/li><li><span style=\"-webkit-text-stroke-color: rgb(0, 0, 0); color: rgb(161, 0, 0); font-size: medium;\">Comment r\u00e9ussir un plan de d\u00e9couverte et ainsi am\u00e9liorer ses ventes ?<\/span><\/li><\/ul><span style=\"-webkit-text-stroke-color: rgb(0, 0, 0); color: rgb(161, 0, 0); font-size: medium;\"><strong>Quiz de module<\/strong><\/span><br><ul><\/ul><ul><\/ul><ul><\/ul><ul><\/ul><ul><\/ul><ul><\/ul><ul><\/ul><ul><\/ul><ul><\/ul><ul><\/ul><ul><\/ul><p><\/p>\n\n\n\n\n\n\n\n\n<span style=\"color: rgb(161, 0, 0); font-family: Helvetica; font-size: large;\"><p class=\"p4\" style=\"font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-stretch: normal; font-size: medium; line-height: normal; text-transform: none; -webkit-text-stroke-color: rgb(0, 0, 0);\"><\/p><\/span><span style=\"color: rgb(161, 0, 0); font-family: Helvetica; font-size: medium;\"><p class=\"p4\" style=\"font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-stretch: normal; line-height: normal; text-transform: none; -webkit-text-stroke-color: rgb(0, 0, 0);\"><\/p><\/span><span style=\"color: rgb(92, 0, 0); font-family: Helvetica; font-size: medium;\"><span style=\"\"><p class=\"p4\" style=\"font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-stretch: normal; line-height: normal; text-transform: none; -webkit-text-stroke-color: rgb(0, 0, 0);\"><\/p><\/span><\/span><p class=\"p4\" style=\"font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-stretch: normal; line-height: normal;\"><\/p><p><\/p><p><\/p><p><\/p><p><\/p><ul><\/ul><ul><li><span style=\"-webkit-text-stroke-color: rgb(0, 0, 0); color: rgb(161, 0, 0); font-size: medium;\">D\u00e9couvrez 7 astuces pour am\u00e9liorer vos ventes par t\u00e9l\u00e9phone<\/span><br><\/li><li><span style=\"-webkit-text-stroke-color: rgb(0, 0, 0); color: rgb(161, 0, 0); font-size: medium;\">Comment booster votre performance en t\u00e9l\u00e9vente ?<\/span><br><\/li><li><span style=\"-webkit-text-stroke-color: rgb(0, 0, 0); color: rgb(161, 0, 0); font-size: medium;\">Comment d\u00e9passer vos propres freins et mener votre t\u00e9l\u00e9prospection avec succ\u00e8s ?<\/span><br><\/li><li><span style=\"-webkit-text-stroke-color: rgb(0, 0, 0); color: rgb(161, 0, 0); font-size: medium;\">Vendre a\u0300 un client par t\u00e9l\u00e9phone : voici quelques astuces pour am\u00e9liorer votre technique d\u2019approche<\/span><br><\/li><li><span style=\"-webkit-text-stroke-color: rgb(0, 0, 0); color: rgb(161, 0, 0); font-size: medium;\">T\u00e9l\u00e9prospection : des erreurs a\u0300 \u00e9viter ? Absolument !<\/span><br><\/li><li><span style=\"-webkit-text-stroke-color: rgb(0, 0, 0); color: rgb(161, 0, 0); font-size: medium;\">Comment augmenter vos prises de rendez-vous en t\u00e9l\u00e9prospection ?<\/span><\/li><li><font color=\"#a10000\" size=\"3\"><span style=\"-webkit-text-stroke-color: rgb(0, 0, 0);\">Script ou guide d\u2019entretien t\u00e9l\u00e9phonique : l\u2019indispensable pr\u00e9paration pour une d\u00e9jouer les barri\u00e8res lors de vos campagnes de t\u00e9l\u00e9marketing<\/span><\/font><\/li><li><font color=\"#a10000\" size=\"3\"><span style=\"-webkit-text-stroke-color: rgb(0, 0, 0);\">Script t\u00e9l\u00e9phonique pour vos actions de prospection t\u00e9l\u00e9phonique : existe-t-il une m\u00e9thode parfaite ?<\/span><\/font><\/li><li><span style=\"-webkit-text-stroke-color: rgb(0, 0, 0); color: rgb(161, 0, 0); font-size: medium;\">Nos conseils pour vous aider \u00e0 r\u00e9aliser des scripts d\u2019appel efficients pour atteindre vos objectifs<\/span><br><\/li><\/ul><span style=\"color: rgb(161, 0, 0); font-size: medium; -webkit-text-stroke-color: rgb(0, 0, 0);\"><strong>Quiz de module<\/strong><\/span><br><ul><\/ul><ul><\/ul><ul><\/ul><ul><\/ul><ul><\/ul><ul><\/ul><ul><\/ul><ul><\/ul><ul><\/ul><ul><\/ul><ul><\/ul><p><\/p>\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n<h4>\n<\/h4><h4 style=\"color: rgb(0, 0, 123);\">Les plus de nos formations<\/h4>\n\n\n\n<p style=\"font-size: large; color: rgb(0, 0, 123);\">Nos formations sont dot\u00e9es d&rsquo;une intelligence artificielle qui permet de cr\u00e9er pour chacun un parcours personnalis\u00e9 selon son niveau de d\u00e9part, ses modes d&rsquo;apprentissage pr\u00e9f\u00e9r\u00e9s et ses capacit\u00e9s \u00e0 comprendre et apprendre; Ainsi le temps de formation est condens\u00e9 et focalis\u00e9 sur les points que l&rsquo;apprenant maitrise le moins.<br><br>La plupart de nos formations dispose d&rsquo;un tutorat ainsi vous n&rsquo;\u00eates jamais seul, d&rsquo;un clic vous pouvez joindre un tuteur sp\u00e9cialiste du domaine enseign\u00e9.<br>Si vous voulez tester une de nos formations vous pouvez nous en faire la demande et nous vous ferons parvenir un lien, un identifiant et un code d&rsquo;acc\u00e8s.<\/p>\n\n\n\n<p style=\"font-size: large; color: rgb(0, 0, 123); text-align: center;\"><strong style=\"font-size: x-large;\">Prix de la formation : 1690\u20ac HT<\/strong><\/p>\n\n\n\n\n\n\n\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"tpgb_global_settings":"","pagelayer_contact_templates":[],"_pagelayer_content":"","_themeisle_gutenberg_block_has_review":false,"footnotes":""},"class_list":["post-4697","page","type-page","status-publish","hentry"],"tpgb_featured_images":null,"tpgb_post_meta_info":{"get_date":"31 juillet 2023","get_modified_date":"5 mai 2025","author_name":"marcmentor","author_url":"https:\/\/www.mentorformation.fr\/index.php\/author\/marmentor\/","author_email":"mentormarchaendel@gmail.com","author_website":"","author_description":"","author_facebook":"","author_twitter":"","author_instagram":"","author_role":["administrator"],"author_firstname":"","author_lastname":"","user_login":"marcmentor","author_avatar":"<img alt='' src='https:\/\/secure.gravatar.com\/avatar\/573220983167308264f68611b20fbb5adf6ec1b443f6c0fc7a70a60397fa78cb?s=200&#038;d=mm&#038;r=g' srcset='https:\/\/secure.gravatar.com\/avatar\/573220983167308264f68611b20fbb5adf6ec1b443f6c0fc7a70a60397fa78cb?s=400&#038;d=mm&#038;r=g 2x' class='avatar avatar-200 photo' height='200' width='200' decoding='async'\/>","author_avatar_url":"https:\/\/secure.gravatar.com\/avatar\/573220983167308264f68611b20fbb5adf6ec1b443f6c0fc7a70a60397fa78cb?s=96&d=mm&r=g","comment_count":0,"post_likes":0,"post_views":0},"tpgb_post_category":[],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/www.mentorformation.fr\/index.php\/wp-json\/wp\/v2\/pages\/4697","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.mentorformation.fr\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.mentorformation.fr\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.mentorformation.fr\/index.php\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.mentorformation.fr\/index.php\/wp-json\/wp\/v2\/comments?post=4697"}],"version-history":[{"count":26,"href":"https:\/\/www.mentorformation.fr\/index.php\/wp-json\/wp\/v2\/pages\/4697\/revisions"}],"predecessor-version":[{"id":5318,"href":"https:\/\/www.mentorformation.fr\/index.php\/wp-json\/wp\/v2\/pages\/4697\/revisions\/5318"}],"wp:attachment":[{"href":"https:\/\/www.mentorformation.fr\/index.php\/wp-json\/wp\/v2\/media?parent=4697"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}